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Privacy Policy

Effective Date: September 2025

Puffy Paws (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, use our third-party booking platform (Gingr App), or visit our salon.

By using our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

 

We may collect personal information directly from you through our website or through Gingr App, our booking and scheduling platform:

  • Contact information: Name, phone number, email address, and home address (if provided).

  • Pet information: Pet’s name, breed, age, health details, grooming history, and preferences.

  • Payment information: Payment details are securely processed by third-party providers. We do not store credit card numbers.

  • Website activity: Non-identifiable information such as IP address, browser type, and pages visited, collected through cookies and analytics tools.

 

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2. How We Use Your Information

 

We use your information to:

  • Schedule and manage appointments through Gingr App.

  • Communicate booking confirmations, reminders, and updates.

  • Provide customer service and tailored grooming care.

  • Process secure payments.

  • Improve our website, services, and customer experience.

  • Send occasional promotions or updates (if you opt in).

 

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3. Sharing Your Information

 

We do not sell or rent your personal information. We may share information only with:

  • Gingr App and its integrated service providers, which help us manage bookings and customer data. (See Gingr App’s Privacy Policy for more details.)

  • Payment processors that handle transactions securely on our behalf.

  • Legal authorities if required by law or to protect our rights and safety.

 

 

4. Cookies & Tracking

 

Our website may use cookies or similar technologies to improve your browsing experience. You may disable cookies in your browser, but some features may not work correctly.

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5. Data Security

 

We take reasonable administrative, technical, and physical safeguards to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute protection.

 

 

6. Your Rights Under U.S. and Oregon Law

 

If you are a resident of Oregon or elsewhere in the United States, you have the right to:

  • Request access to the personal information we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal information, subject to certain legal or contractual obligations.

  • Opt out of marketing communications at any time.

To exercise your rights, please contact us using the information below.

 

 

7. Children’s Privacy

 

Our services are intended for adults (18+) who own pets. We do not knowingly collect information from children.

 

 

8. Updates to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date.

 

 

9. Contact Us

 

If you have any questions about this Privacy Policy, your rights, or how your information is handled, please contact us at:

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Puffy Paws Pet Salon

311 SW Madison Ave

Corvallis, OR 97333

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Phone: 541-224-4006

Text: 541-609-2320

Email: puffypawspetsalon@gmail.com

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